Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website operated by Hatched Consulting ("Hatched", "we", "us", or "our").

These Terms apply to all visitors, users, and clients who access our website or engage with our services.

By accessing our website, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, you must not use this Website or our services.

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2. Services and Scope

Hatched Consulting provides digital marketing, business consulting, branding, and technology solutions, including but not limited to marketing strategy, content development, digital campaigns, web development, automation, analytics, and business growth consulting.

All services are tailored based on client requirements and business objectives. We do not guarantee specific results, financial outcomes, or business success, as results may vary depending on external factors.

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3. Ownership and Rights to Publish

All work created by Hatched Consulting, including designs, strategies, content, reports, and digital assets, remains our intellectual property until full payment is received.

Once payment is completed, the client is granted a non-exclusive license to use the work for their business purposes.

Hatched Consulting retains the right to showcase completed work in portfolios, case studies, marketing materials, and social platforms unless agreed otherwise in writing.

Unauthorized use, reproduction, or resale of our work without written consent is strictly prohibited.

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4. Non-Dispute Clause

Clients agree not to engage in public defamation or reputational harm against Hatched Consulting.

Any concerns or disputes must first be communicated directly and resolved through discussion, mediation, or internal resolution before any legal action.

Claims must be supported by evidence of contractual breach. Subjective dissatisfaction or external business factors do not constitute liability.

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5. Booking and Payment Terms

All services must be confirmed in writing and are considered binding upon payment.

Unless agreed otherwise, services are prepaid. For milestone-based projects, work will proceed only after each stage payment is received.

Invoices must be paid within the agreed timeframe. Late payments may result in delays, suspension, or termination of services.

All payments are non-refundable as services are customized and involve intellectual effort.

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6. Cancellation and Termination

Any cancellations must be submitted in writing.

Work already initiated will not be refunded. Hatched Consulting reserves the right to terminate services in cases of breach of agreement, unlawful activity, or lack of cooperation.

In such cases, no refunds will be issued and any outstanding payments will become immediately due.

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7. Client Cooperation

Clients agree to:

• Provide all required information, materials, and access in a timely manner

• Respond promptly to communication

• Approve deliverables and milestones as per project timelines

Delays caused by lack of client cooperation are not the responsibility of Hatched Consulting.

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8. Limitation of Liability

To the maximum extent permitted by law, Hatched Consulting shall not be liable for:

• Loss of revenue, profit, or business opportunities

• Business interruption or reputational damage

• Issues arising from third-party tools, platforms, or client-provided data

Total liability shall not exceed the amount paid for the specific service in question.

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9. Intellectual Property and Confidentiality

All materials, frameworks, and processes developed by Hatched Consulting remain confidential and protected.

Both parties agree to maintain confidentiality of all shared business and commercial information.

Clients may not share, distribute, or reuse proprietary materials outside their organization without written consent.

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10. Data Protection and Privacy

Hatched Consulting processes personal data in accordance with applicable data protection laws.

By using our Website or services, you consent to the collection and use of your data as outlined in our Privacy Policy.

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11. Acceptable Use

Users must not:

• Engage in unlawful activities

• Upload harmful or malicious content

• Attempt to gain unauthorized access

• Violate intellectual property rights

We reserve the right to restrict access to users who breach these conditions.

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12. Amendments

Hatched Consulting reserves the right to update or modify these Terms at any time.

Continued use of the Website constitutes acceptance of any revised Terms.

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13. Governing Law and Jurisdiction

These Terms shall be governed by applicable laws.

Any disputes shall first be addressed through mutual discussion or mediation before proceeding to legal action.